Refund Policy

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

• Item must be unused
• Item must be unopened
• Item must be in original packaging
• Proof of purchase is required

Non-Returnable Items:

• Opened blind boxes
• Final sale items
• Gift cards
• Used or damaged products caused by customer misuse

Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos.

Refund Process
Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item was damaged or incorrect.

To request a return, contact:
Email: contact@labubudolls.ca
Phone: (905) 878-2725